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Hiring for Manager, Scientific Content in Mumbai, for Exp. 3 - 5 yrs at Cactus Communications Pvt. L (Job in Mumbai)

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Job Description:Who we are and what we do Cactus Communications ( ) is a provider of communication solutions, including academic and scientific editing, medical communications, publication support services, English-language workshops, transcription, and translation. CACTUS offers these services to two key customer segments worldwide: Academia (researchers, scholarly journals and publishers, universities, and academic societies and Pharmaceutical, biotech, and medical device companies. We have our offices in the US, UK, Japan, India, South Korea, Singapore and China. Our full-time in-house staff consists of over 700 people and represents a diverse group of people from India, China, Japan, Singapore, South Korea, Taiwan, the US, UK, Germany, and Brazil. We also work with over 2500 contractors from around the world. CACTUS recently ranked #1 among mid-sized companies to work for in the 2017 Great Places to Work survey. Weve been also ranked #18 in 25 Best Small Medium Workplaces in Asia 2018, a study conducted by Great Place to Work Institute. We are proud to finish in the 2018 Top 100 Companies for Remote Jobs by FlexJobs! This is the third year for CACTUS to finish in the top 20. Our brand Editage ( is CACTUS flagship brand that provides these services. Editage is one of top three brands in this space worldwide. The opportunity You will be responsible for the service deliverable, quality control, business growth, team performance, progression, and operational efficiency of an in-house team. As a Content Manager, you will need to have a strong understanding of the academic publishing industry and accordingly drive business decisions for your team. You will also build resources and implement the necessary processes for your team to meet all client requirements and delivery deadlines. Your responsibilities Efficiently managing team operations and meeting targets set by the organization for operational excellence Ensuring quality deliverable of journal selection, technical critique, and scientific writing reports for academic researchers Analyzing and responding to client feedback and ensuring satisfactory resolution of complaints Training and auditing for new hires and existing members Managing the performance and growth of team members Exploring opportunities to improve the teams business through service deliverable evolution to meet client requirements

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Posted on: Saturday, 10 November, 2018  03:46
Expires On: Sunday, 03 April, 2022  18:30

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