Hiring for Customer Service Associate ( 3 pm - 12 am) in Mumbai, for Exp. 1 - 4 yrs at Crimson Inter (Job in Mumbai)
(Not Shown) (Please mention MumbaiClassic.com when contacting)
Job Description:Job title: & nbsp Senior Associate Department: Client Servicing Location: Goregaon West, Mumbai Shift timings: & nbsp 3 pm to 12 am& nbsp (5 days working) **Please note, the incumbent would be required to manage transportation by himself as we do not provide home pick up and drop facility. Be part of a dedicated client servicing team, attain unprecedented exposure while working with international clients, and get unlimited growth opportunities in the arena of academic publishing. Work with the best in the business! Key Responsibilities : Liaise with the Operations Team of all three business units, namely Enago, Ulatus, and Voxtab& nbsp Work in collaboration with the Project Management Team for efficient project management Work in collaboration with the Marketing team for implementation of strategies Efficiently handle the customer service operations for international clients spread across 89 countries Shoulder responsibility for effective email communication with international clients and the home team Build strategies to facilitate existing client engagement, create a new client base, identify potentially high-value clients, build effective and long-term client relationships Communicate and coordinate with a team of project managers, academic editors, translators and transcribers Efficiently handle information management that maintains client records *** If you are contemplating a job change, please walk-in for an interview from Mon- Fri 2018 between 10 AM - 3& nbsp PM Crimson Interactive Pvt Ltd 1st floor, Techniplex-II, Veer Savarkar Flyover/ Pawan Baug Road, Off S.V. Road, Goregaon West , Mumbai-400062. Landmark: Opposite Witty School, Malad West or Grand Sarovar Hotel ( MTNL Junction).